Technology Commentary

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To see the potential of AI to change the world, you’ll need to understand the difference between AI, machine learning, and deep learning.

More than 60 percent of business and MSP help and support desk operations saw an incident ticket cut with artificial intelligence (AIOPs) help, claims a 57 page OpsRamp research report that seems to indicate that AIOps doesn’t kill support desk jobs. HPE is buying OpsRamp and so enabling GreenLake to have an ITOM presence. Using […]

“The computer wants you to click this button.” “It thinks you asked for something else.” “He’s mad at you.” Thousands of generations ago, we evolved our wa…

The cloud's access to object storage provides near-limitless storage capacity, meaning you can keep data in a stream as long as it makes sense.

It's going to take a range of emerging skills to alleviate the need for AIOps talent.

“The "Will GPT automate all the jobs?" paper is out With participation from @OpenAI, OpenResearch and @penn 🧵 1/9”

Artificial intelligence never needed to evolve, so it didn’t develop the survival instinct that leads to the impulse to dominate others

I'm on a bit of a mission this year to bring back the spirit of the old web. The creativity and flair of the late 90s and early 2000s. So I've recreated some of that old web magic, in modern HTML, CSS and JS.

If we want clients to create small controllers and use resources in their routes, it’s a good idea to know why. This is a refresher of Derek Prior’s advice from Railsconf 2017.

All too often we preach the gospel of software and automation but fail to apply it to our own way of work.

"Lack of dopamine hits, because the results are too perfect every time."

How does data transfer work between the browser, the server, and the database? You may be surprised at the distances that data has to travel.

Years and years ago, I helped the Weekly World News make a book. While their periodical was weekly, it certainly wasn’t news. They were just four people in a small office in Florida. They gle…

Does HAL 9000 really know the best pasta restaurant near you

I just finished reading The People’s Network: The Political Economy of the Telephone in the Gilded Age by Robert MacDougal. It was fresh look at the early years of the telephone network, and how the technology has shaped this country, and this country shaped the technology. While it was primarily focused on the years 1890 to 1930, which was a very different time, you can draw several parallels to what has happened between 1990 and 2020 with the Internet. The book pulled back the curtain on the history we’ve all been told about Alexander Graham Bell, revealing that AT&T was who wrote the narrative we all know so well, and sharing a deep look at how many personalities, independents, municipal, and federal government agencies built the telephone network we all take for granted.

If your device runs Exynos chips, be very, very concerned.

An email exchange on whether the machines will kill us

The history of the paper shredder, a device that’s most important when you have something to hide. Not all shreds are alike.

Forums, instant messaging, and multiplayer video games all started here.

These four technologies will transform business operations–whether through use of data or the customer experience offered.

We all owe three things to this pioneering machine – two more than you might think

Establishing good documentation can be difficult, but it's critical to effective communication. Follow this framework for writing and sharing documentation with the right people.

I work with AWS every day and choose to use it for a number of my own projects but lately I've started to change. Lets explore some SaaS products out there that will do a better job, in a better way.